Tropical Smoothie Cafe

Placed an online order, arrived to pickup my order at the scheduled time, informed by an employee they were working on it, waited a whole 20 minutes until I got my food. Asked the manager for a refund after not receiving anything in the time waited and watching multiple customers that ordered in the restaurant prior to myself having their name called & receiving big orders before me & he rudely told me “It’s right here” as if I was supposed to know that or something. Extremely unprofessional.

Not a great experience at all, I was the only customer in the building took 15 minutes to make a mango smoothie, three employees there and when I got my smoothie it taste like soap. It wasnt the orange color like how most of the mango smoothies look like it was a very very light yellow. Seems like the blender wasn’t fully rinsed off soap at all and made the smoothie taste like soap and not mango at all. I hate leaving reviews but I would hate for someone to expect a great smoothie and received soap smoothie like how I did.

We are regular customers, today was the (12:15 pm Sunday June 5).last time we would ever do business with this location again!! My husband ordered our normal smoothies. .The girl refused to make chocolate /banana kiddie size add peanut butter.. Normally they add .99 cents for the peanut butter added to the small Chocolate / banana. She said their not allowed to. I eat there daily on lunch