Starbucks

This is a cool little Starbucks, not much space, but the service is good and the Wi-Fi sufficient to handle my business needs while sitting at the table. The environment was calm, quiet and professional. The staff was friendly and the dining area and restrooms were clean and well cared for, the parking lot was easily accessible and there was ample parking as well, this is easy to find easy to access and easy to enjoy location and if you need to do some work while having a good drink to fuel yourself for the rest of the day I would recommend this Starbucks for friendly delicious service and internet access if you find yourself in town in need of these things.

Honestly this is the worst location I’ve ever been too. It was always so messy and unorganized and drinks never come out right. Cheyenne, Saphira, Cossette, Lauren Pedro are all so great but everyone else…. What is going on?? The manager of this store really needs to hire better people. Everyone here is just so rude. Do better Starbucks

I go through this drivethru A LOT. An embarrassing amount. Often times, this location is out of essential supplies/ingredients… times are tough, I move along… Today, I ordered a venti drink. I was told they were out of venti and grande cups and only had tall. I asked if they could fulfill the order with my own cup. I was told no. So, I walked into the lobby, purchased a new cup for $20 and placed my order again. I mentioned that another customer had a trenta cup and voiced confusion about how a venti drink couldn’t be placed in a trenta cup. The person fulfilling my order inside agreed that the drive the person should’ve done that as it is standard policy. (Would’ve saved me $20.) I ended up purchasing extra washable straws at the counter bc BRANDON who handle the situation beautifully changed my mood entirely. Almost $40 later and I had my drink, a new cup and some extra straws. While Brandon ensured my order was fulfilled, the young lady who initially refused the order made a fuss about fulfilling the order again. A very simple, standard order… as someone who has worked customer service, particularly in food and beverage in a multitude of positions, I’m not sure what was so confusing for this particular young lady (especially since a more knowledgeable and accommodating employee had already taken over the order.) Please trust my tone wasn’t one of aggression or in “Karen” fashion. I am more than understanding when it comes to the hardships endured by all who work with the public and in food service. But if the owner of this franchise is reading: Brandon is exceptional and earned you extra money in the drawer tonight. Perhaps speak to other employees about acceptable ways to accommodate customers’ orders (like putting a venti drink in a trenta cup when necessary.) Additionally, I know supply issues are a problem for a lot of businesses… nothing but understanding here but keep your employees up to speed so they can avoid being yelled at by less understanding customers and have the confidence to fulfill orders. Thank you again, Brandon. Other issues: slow service. Close during random hours without notice. Constantly out of essential supplies and ingredients. If the owner of this location can’t afford a business, close. Best of luck on your next endeavor.

the coffee was good at one point. but as time went on, the coffee got worse and worse. the espresso started tasting old or burnt. the regular coffee was just not up to par. then i was like, okay well i still like the frappuchinos (aka glorified milkshakes). as of today, NOPE!! cant have that either. the past two times i went half of my "drink" was whipped cream. almost 6$ for whipped cream and then little actual frappuchino in comparison to what i paid for it. if the place was cheap maybe id be okay with this, but its not. not only that, i tried to use rewards and they said it was too late for that. then a minute later, they let the guy after me scan. SERIOUSLY?? after i use the rest of my stars im never coming back. this place is garbage, go to dunkin (or an actual good coffee shop) and save your second kidney. :)