Newton Pizza

Very bad pizza. First thing was the pizza was not even that good. On top of that we found a hair in the pizza. When we called back the employee was very rude acting as if we were at fault. Then she said come after 5 hours even tho we want to eat our pizza now. Then she hung up. When I called back they said they will give me a small size of the same pizza and it will take over an hour to deliver even tho we should be priority. I don’t recommend going to this pizza place maybe try any other pizza shop in the lower mainland.

The pizza base is good. Taste and quality is average but the price is on the high side. Their service is poor. Went there a couple of times, and had a bad experience every time. Once they gave me the wrong pizza and when I reached home they asked me to come back to swap the order but didn't say even sorry once. Every time they made me wait even when I go for pick-up at the given time..

This place serves decent pizza. But they do so without any attempt at customer service and often 15-30 minutes slower than they would tell you. I ordered a pizza by phone at 11 for pickup at noon, and it wasnt ready until 12:35, and this isn't the first time this has happened either with this place. Not to mention that it was burnt on the bottom and overcooked. I suspect that it is their lunch staff that is the problem.

Pizza is 10/10. Myself, including my family and friend order from here all the time. Newton Pizza is easily one of the top pizza places in town. Customer service is meh, but I don't really care because it's a takeout/delivery joint. Their pizzas are amazing, but the wings and lasagna are also great. If you're in the area and looking for a fast place to get takeout pizza, you should definitely check this place out. These guys will tell you your pizza will be ready in 15-20 mins, it actually will be unlike some other places in this area. The only times I've ever had the pizza take somewhat longer is on special holidays like Diwali or Christmas, and even then it's more often than not been on time.