Domino's Pizza

Be weary of ordering from dominos in Sydenham. Last night I was made to feel unsafe in my own home. All because I made a complaint about missing items from my order and them adding ingredients I specifically asked for them not to. Will never order from then again! Explicitly wrote to not include capsicum for the pizza to come covered in it. Had elements of the order missing to be told by the driver I have a credit at the store but no proof of that was given. When I rang the store to complain and ask for a refund they argued with me saying I didn’t specify no capsicum when it was clearly written on my order docket/receipt. When I asked for the refund of the missing item he said he was going to send the poor delivery driver back with a cash refund….customers should not have to chase up on such things. If you put an order in and specify to not include certain ingredients customers should not be forced to eat what they have not asked for. If items are missing from the order they should be refunded. Will never order from them again and I’ll be putting in an official complaint to the head office. Close to 1am in the morning the delivery driver come to return the money to try and convince me again how it’s not their problem my order wasn’t fulfilled and threaten me by speaking to me in such a way to try a degrade me. Repeatedly telling me it’s not their problem….and to top it off I was offering him to keep the money. When I showed him the receipt he kept saying it’s not their problem…I had to ask him repeatedly to leave my property which he didn’t … my husband had to come down stairs to get him to leave …. All on cc camera ….disgusting service will never order from them again!!!!

Food was ready much sooner than expected and was still hot when we arrived to pick it up. They even threw in a free garlic bread because they'd run out of deep pan bases and used a classic one instead Edit: our good experience must have been a fluke. Next time, we were given a cheeseburger pizza without the cheeseburger sauce. It tasted like nothing. Then on our next visit, we waited an hour for an order that usually takes 10 minutes. And the deep pan crusts we got weren't deep pan at all

I eat pizzas from dominos, and, while the pizzas are nice, some of them can look disgusting such as excess amount of oil, burnt toppings, etc. The service however is not that great. When you go up to collect your pizza that you’ve already order, sometimes they will say that your pizza is not done even after 20-25 minutes of waiting, then you gotta wait even longer.

Ordered from here through ubereats. The order was received, apparently made, then sent for delivery only for it to never arrive. Tried to call the store to check on the order but they never pick up. Really frustrating experience, no idea where the food went and a huge waste of time all around. Don't order here, literally order anything else because you'll actually get your order from a different place.

worst delivery experience i have EVER had... ordered at 7pm had a delivery estimate of 7:20-7:40pm Rang at 8pm as it still hadnt arrived. was told it would be another 45 mins. Waited until 9pm called again, kept answering and hanging up the phone. after calling back again & again finally they picked up after 20 mins of trying to call & was told it would be another 45 mins. Then after asking why it was taking so long over 2 hours i was told they couldnt deliver it at all. So very dissapointed words dont even explain. If I could put 0 stars or even negative stars I would have.

Firstly, ordered over the phone staff seemed all over the place. Plus they were not kind at all. They put me on hold for 10 minutes. However, my delivery driver was the only redeeming quality of this experience. I believe his name tag said Antony, he was very kind and generous, and had apologised for the waiting time and was very understanding of my prolonged issue. Was really humble and even refused a tip. Definitely the best delivery driver in that store and I am a regular customer.