Starbucks Coffee - Hyde Park

I wouldn’t applaud this place on customer service because it’s atrocious. I asked the lady could have a cinnamon scroll and she couldn’t hear me so I asked again, still couldn’t understand me and then started raising her voice at me for not understanding my order. Proceeded to ask me if I would like to have it warmed up and I said I wanted it warm and it was cold, I told them I had asked for it to be warmed up and was given back to me was just told HERE. When I asked what sizes do you have looked at me like I’m dump and pointed to the sign. I site with the other review in saying why go here when there are many better places. My review of the product is coffee was extremely weak and mediocre, would not return. One star only for the ambient space. Made me point it out to her even tho I told her what shelf, honestly I felt extremely embarrassed they where being so rude to me and making me point out what I wanted in front of a line of people. Just to point out this was my first time ever in this store, second in Starbucks and they’ve just been more disastrous then the last. Now I know it’s true about what people say and how it’s failed in Australia because we like actual, real, Quality coffee and service.

• Their location is good. The 2nd closest Starbucks from Town Hall. • Good views over the park. Quiet enough for studying or working. • Many tables inside and some outside. Pretty spacious. Suitable for 1-3 people per table. • Their service is efficient. • The drink (below) I ordered was kinda different from the one displayed. I won't take out any star just because of this. Generally, it becomes my frequently visited café. xx

Needs a major upgrade! It was full of people. Very messy! No place to sit. They gave me the croissant first but I waited so long for an iced coffee that it got cold by the time I received the coffee. Too noisy too. It’s in a great location but it needs a major upgrade for the number of people it gets at times. Employees look tired, and I understand why! Please upgrade this branch for the sake of all, employees and customers. Thanks

I went several times to that cafe out of my admiration for that area, as you sit there and never get bored. The people, the tall buildings, the gardens, everything attracts your attention and your eyes, and the important thing is the taste of the coffee there is great and exactly as desired, especially from under the hands of the nice young man Daniel. Thank you very much to you and all the staff.👍🌹👏☕🍰

Oh my god I’ve never had such bad coffee and experience. No wonder Starbucks failed in Australia and is now targeting tourists. Coffee is tasteless, The cold drinks are overpriced and disgusting. The iced green tea was over ice and the powder was not even incorporated into the milk. The drink tasted like ice water as the ice was not blended. Did I mention this drink was $8.50. The sizes are also in weird American names. When I asked for a large the person was like what do you mean? Even after pointing at the size they didn’t know. The coffee machine is also a weird auto thing. It is not like the other Australian cafes. What’s the point of having a barista if The coffee machine is automatic. This chain really needs to get out of Australia it’s ruining our coffee culture. Go to any other Australian cafe you will get served better. No wonder when the Australian opened an Australian style cafe in New York’s Central Station, the Starbucks there closed in a week due to lack of customers. Time to get your head in, Starbucks and go back to America we don’t need you here.