Mcdonald's

A solid 3 out of 5. Drive thru crew seemed disoriented and unsure of our order after we paid and went to the pick up window. We almost left without one of the items ordered, but since we checked the bag before driving off we still got it. So. The breakfast burritos were surprisingly decent, with eggs and a cheesy sauce and a couple of sausage bits. Not dazzling, but decent and inexpensive. Hash browns were cooked fine, crispy and greasy. Um. A lil too greasy as they soaked through the bottom of the bag. Enough napkins were provided, thank goodness. (That said, I'd say take caution and don't set the food bag on your lap. We were lucky to be wearing old work clothes or it could have been quite distressing.) Would I return? Maybe. I mean, it's fast food fuel for cheap, so I guess when you need to eat something asap it's all right.

I understand the increase in prices due to minimum wage increased and staffing issues but that doesn't mean you should decrease the amount and quality of the product. I mean seriously almost $3.00 for this? What happen to it filling the cup? We all know the cup size hasn't changed, this is PATHETIC!!

well from my experience, t's a 50/50 chance that you get all your food when going through the drive through... and if you use door dash and order breakfast, I guarantee you won't get your hashbrowns. The last 5 times we have ordered breakfast, we have gotten our hashbrowns ONCE. I'm attaching a picture of one of our recent orders. It looks like they are filling the order but not realizing it says MEAL (Ml-hb) and HASHBROWNS. I wish you could pick where your food order is placed, but door dash always defaults to this location. And if you complain to door dash you get a .20 cent credit each...

One star only because of 3 employees, otherwise it would be zero. Went from favorite to least favorite McDonald's. Use to never have issues really. I grew up going to this McDonald's and same with my kids. Now, orders always have something wrong. We would like to say thank you to the one Manager named Anthony🌟 for his attempt to make things right recently but the crew still only managed to make 1 of the our 6 burgers correct... again. We've been ignored (even when picking up Door Dash orders), yelled at by 2 female employees when our order couldn't be found once (and kudos to the ⭐2 young men⭐who attempted to fix the issue and whose efforts failed mostly but was greatly appreciated by my husband and me), and tonight my husband got burned on his hand and face on hot water we got for tea because they put the hot water in cold drink cups (which didn't hold up properly) and stupid us didn't say anything when we got the drinks and hot waters but when I called to complain, the manner did apologize but also added the comment, "What do you want me to do about it?" I think we'll just keep our business with the Summer McDonald's (besides Door Dashing). At least they know what quality is and the employees on every level actually provide excellent customer service. We never worry if our order is correct from the Sumner store. JS

Service has been reliably subpar here for a while, but the past couple weeks have been the worst I've ever seen. 1) Check your order. They WILL forget at least one thing, every time. 2) They don't pay any attention to their drive-through lines and will consistently help people in the wrong order, even if you've been sitting there with no one else in line for several minutes. Someone will pull up in the other line and get helped first while you continue to wait for them to notice you. This happens so often it's become a running joke in our family. 3) They are now parking people from drive-through orders to wait for the rest of their food and then forgetting about them. You won't realize they lost your order until you've been sitting there for 20 minutes and finally go in to see what's going on. 4) Curbside pick-up is a joke. They aren't even processing the orders unless you go in and ask what is happening with them. Last night I waited for 20 minutes for my curbside order, while they weren't even busy. The app says they should bring it out within about 5 minutes - that's a laugh. Meanwhile, drivers were getting through the drive-through quickly, and there was no line. I finally went in to see where my order was and was told my food had just finished and they were pulling my drinks. It still took them another 10 minutes after that to bring out my food. There were at least 5 other people with curbside pickup orders that arrived after me... they were all waiting in the same situation. I'm giving 2 stars because at least most of the people working the cash registers seem nice, otherwise I would give 1 star for the poor training, lack of any kind of management, and the failure to correct ongoing problems. We are a busy family that eats at McDonalds far more often than we should because of our hectic schedule, so I put up with a lot over the years for the sake of convenience, and just grin and bear it, but enough is enough. We will just go elsewhere.

Not bad. It's a bit of sticker shock when you order a breakfast combo and want it with orange juice. The price of the meal on the menu board was under 6 bucks. I wanted it with a small orange juice. The meal ended up being over $9. When I got to the window she says orange juice is a upgrade. It's the price on the menu if you get soda or coffee with the meal. Really?! And how much more is this orange juice? $2.50 more? You have got to be kidding me. What a rip off

Every time I try to come back to this location, no matter which crew is on staff - they always, ALWAYS get my order wrong. Either something is missing or it's just flat out not my order. This isn't an issue if it's an every once in a blue moon type deal. But, with no exaggeration, it's EVERY time I come here. It appears the staff don't care about getting orders right and are just pushing people through as quickly as they can, I don't think I will be giving this location another try.