7-eleven

I've been a patron of this particular 7 Eleven for about 5 years. It's It's well kept and clean environment with clerks who are pleasant and helpful. I have never had a bad situation occur. That is until recently! On April 7, 2022 my 11 year old male teacup chihuahua, named Budgie, got scared and bolted away from my van. However before I could race to him he vanished. I ran into the store to see if one of the employees had seen him. I was told that an individual had picked Budgie up and taken him into their vehicle which was described as a Black Chrysler 309 with damaged front end. That is the vehicle I saw as I ran towards the store which took a right on Portland Ave and sped off. I asked the clerk if I could put a sign on the door, a bulletin in the store to ask for help finding Budgie. I was told that I had to speak with the manager who wouldn't be available u til 6am. At the time this happened It was only a little after 8pm and so I spent the very long a d cold night outside the store. Throughout the night the clerks came out to tell me to leave. I was not making noise or disrupting the client flow. I simply help a very nice and neat sign describing Budgie and did not interact with approaching or leaving customers. Several times the clerks were disrespectful and the last time they asked me to leave stating "7 Eleven does not allow us to put up signs on their doors or posters on the lot!" was the clerks words and he continued with " I don't care if it's your Mother who is $%^#&#^$ missing. NOW GET RHE ^$&#*# OUT OF HERE!" I promptly left however stayed just off the property with the sign and waited for the day manager to arrive. Unfortunately when the manager did arrive and spoke with me neither the mood nor the ability to leave a sign had changed accompanied with a threat to call police . I was appalled! Budgie has been with me for all of his 11 years of life. And while I understand that there can be problems associated with allowing signs and posters to be placed on the building or in the store! I simply cannot believe 7 Eleven could care less and even prevent anyone from placing signs to make the public aware of a missing animal or person! The demeanor of the clerks and the manager was far from professional much less compassionate. Budgie is still missing as of tonight.

seems that some of the clerks at this store have a problem with how much money i spend and how i place my money on the counter. absolutely nutso ,they go out of there way to say hi to every customer ,and then they don't miss an opportunity to put someone in there place on how they place there money on the counter. its all about choices they choose to be disrespectful and i chose to make sure my family of 6 never spend another penny at this dump. have you seen the parking lot.

I have never had a problem reheating my coffees through the gas stations microwave before but today I was informed that it is 7-Eleven policy that you can only use their microwave with their purchase food. What a jacked policy I would have bought something if that's what you wanted what happened to service stations I needed to use the services at your station. Don't worry I won't be coming back you won't get my gas purchases you won't get my cigarette purchases and you certainly won't get my convenience item purchases I'm sure no one cares but just so you know you are terrible at customer service! By the way your store is a wreck there's a homeless man who sits and stuff laying outside of your doors at most points but yeah worry about people using your microwave

Don't go here. Save yourself the stress & go to the one on 56th Portland, where there's freshly baked pastries and they will custom make just about anything you want, as long as they aren't super busy. The 72nd st. staff assume the worst of everyone & show their judgements through condescending remarks & terrible customer service. The manager lady is the rudest person I've encountered in awhile. They never have cheese bread, nacho cheese is ONLY for the 711 'nachos' and their hot food case is stocked 1 a day, with overcooked food that's hard by mid afternoon. asking them to cook your pizza may as well be an offensive statement. And they turn off the oven between 8pm-10pm and keep it off until late morning.

I come here often and both night and day crew are really nice. I came here two days ago around 11 pm and there were trash cans in front of the doors with two hand written "closed" signs taped up, I called and got no answer. I left thinking I'll just come back tomorrow but the next day, same thing? Closed signs, no one answering the phone, closed all day long. Then today, same thing! I called and no answer. Dont want to waste my time walking up to find out they're closed. Weird since 711 is ALWAYS open! What happened? Hope everyone is alright. My only problem is that they never answer their phone even when they are open.

Walked in the rain to the store at around 7pm. The employee was great. I used my chip enabled debit card to pay for my transaction. Walked home and a couple hours later couldn't find my debit card. I looked up the phone number and there is only one listed. I tried many many times to call and no one answers, eventually the ringing turns to a brief fax machine tone then disconnects. I now get to walk, in a trenchal downpour, back to the store to find out if I left it there or not...

Since this location recently switched from a franchised store over to a corporate run location I have seen much improvement. The NEW store manager is very responsive and willing to consider her customers opinions. Staff is now friendly and the store feels cleaner and more welcoming. Possible 5 stars if they keep gping in this direction. Only complaint is they never have bags of ice 😕