Taco Bell

The staff were friendly, but they really do not know how to make a burrito. I ordered two cheesy rice and bean burritos, and this was consistent with both, one side of the burrito was cheese, the middle was beans, and the end was a mix of rice and beans. To rub it in, the rice was crunchy like it wasn't even cooked. Very disappointed

Highly disappointed in Taco Bell in Tomah. It use to have great service and the food was good for fast food, but lately in the last year or so it has gone down the drain. Service has been par and the food has been frankly just gross. Today we decided to take a chance and order tacos and man was that a bad idea & a waste of money. Our tacos were cold and we asked for hot sauce and surprise surprise no hot sauce packets. It would be one thing if it was a one time but this has happened multiple times in the last year. This time I’m done. We ordered the 12 pks of soft and hard they were cold. We don’t live far from Taco Bell so it wasn’t like the drive home made them cold. Won’t be returning. If Tomah was smart they would get rid of Taco Bell and put something else in. Now I know why their always empty. Next time I get an aching for some tacos I will make them at home or go to one of our local Mexican restaurants. So in my opinion stay away from this Taco Bell.

Night staff at drive thru should be retrained. Extremely rude and inappropriate. I asked for 6 mild sauces with my 3 Hard shell taco Supremes. He forgot them and what seemed to be the manager came over and shoved a handful of them in a bag and threw them into the car. I have been in food service for over 20 years and I warn you, take action before these unproductive people ruin you customer base. Taco Bell is my favorite fast food restaurant however I won't be going back if it is not daytime

We spent 18 dollars on food for 2 of us. I got 2 Fiesta potatos and a doritos locos taco. He got 3 sides of potatos (which were hard and half full.. like mine) and a steak burrito. None of our food was very good but the customer service was great, they had nice employees. We will give it another try sometimes since sometimes it's just bad luck.

After getting off work me and my boyfriend decided to get some Taco Bell. I started my order over the phone where the guy expressed it was hard to hear me at the beginning Of the phone call, but after, it seemed he got everything I said. Due to the hard hearing, I made sure to repeat my order back to him. Everything seemed correct. Driving up to pick up our food, the employees seemed distracted and unorganized. After paying we realized they had forgotten one of our drinks so we went through again to get it. No problem, but as we parked to eat, we noticed our orders were 100% wrong. I called to let them know and see what they would do about it but they proceeded to tell me that I needed to pay for a new order but they could replace the 2 chalupas that they messed up in my boyfriends 2 chalupa supreme combo. (Which were supposed to be plain, but weren’t.) My boyfriend got too frustrated and we simply went home. I originally ordered a kinda overly customized Nacho fry box (which comes with seasoned fry’s, nacho cheese dip, layer burrito and 1 crunchy taco), but had received a simple Nacho party box (A box of nachos). I also ordered a 12pc. Of cinnamon delights and had not received them. I understand miscommunication happens, but I would think we would get our food or our money back. This is not the first time that we have gone to this particular Taco Bell business where they have messed our orders, resulting in us turning a blind eye to it due to our empathy for essential workers. Taco Bell is a childhood favorite and I’d hate to start becoming afraid to go through the drive thru when I don’t have the time luxury of dinning in all the time.