Starbucks

I work in the mall so I frequent this Starbucks, or attempt too at least. I also worked at Starbucks for a few years so I know how things go. However, this location has way too many problems. I know how easy it is to update the mobile app for products in stock, yet I’m constantly told they don’t have what I ordered and they give me a recovery card that doesn’t even equal the amount I paid. The card is only 4 dollars and I pay about twice that for what I order. No compensation is made. This has happened 4 times now. It takes 2 minutes to keep your app updated.

I was at this location yesterday and they have only two people working , so the service was slow , but they need to train those two people about cleanness . One employee was scratching her head continuously and handling food simultaneously , while the other wiped the counters with a rag and then proceeded to prepare coffees etc without washing his hands. There are some basic about handling food that they were not in place here.