Jimmy Johns

I placed an online order at 8 AM through the app and scheduled my order to be delivered to my school between 12:00-12:15 PM. My order was not delivered until 2:00 PM and this location is only a few miles away from my school. I am a teacher who only has a 40 minute window of time to eat lunch - it is ridiculous that it took 2 HOURS for my order to show up. When I called the store, the person who answered said they could not even get a hold of the delivery driver after calling him 3 times - again, unacceptable service. Needless to say, none of the other staff members at my school will be ordering from this location again. The amount of time it took is beyond ridiculous. So much for "freaky fast" service...

Placed an online order at 5:56pm, received a call at 5:57 stating they had to cancel the order because they were closing at 6:00. I was assured there would be a credit back to my card. After a complaint made to corporate, and a call to the store requesting a status on my credit, a month later I still don't see the credit. I am forced to dispute the transaction with my credit card company. A transaction that could have been handled in a very simple way (offer to transfer the order to an open location nearby; fulfill the transaction and hang out 5-10 minutes past closing time for me to pickup) is left me with not trusting this location at all.

This is the 4th time I ordered a delivery from this location. Every time its been well over an hour for delivery. This last time I called and all they said was its on its way about another 20 minutes. Its already been an hour and half. Freaky slow. Need to stop advertising fast delivery. I should have learned after the 3rd time ordering from here. Great sandwich poor delivery service.

Not impressed with the online delivery service. I had to call and confirm my order was received 30+ minutes after submitting it online before it was even made. Delivery time was just under an hour. My order was incorrect upon delivery to make matters worse. I will not be using JJ anytime soon. Terrible experience.