Jack In The Box

They make you stand in the drive thru because they refuse to open the lobby. I guess 3-4 people just isn't enough staff to do the job!..... what a joke! For any drivers ordering food get the app and save some time waiting standing in the drive thru and being rejected at the window. Me and another driver stood in line for 25 mins just for them to tell him they wouldn't take his order not sure if it was the color of the man's skin but sure seemed like it cuz they gave me my food no problem jack in the box get it together and stop turning buissness away just because you have lazy employees that can't handle a drive thru and lobby absolutely ridiculous!

If I could give less stars I would. I have never eaten at a Jack in the box, and still haven't. We stayed in Troy for the weekend and drove back and forth to St. Louis. We decided to come here because I've always heard great things. It was dinner rush time, but the place was empty. 1st red flag. 2nd red flag was that even though the dining room was empty, there was trash on several tables. The 3rd red flag was that they had nothing available. No coke, no tacos, hell no salads. Needless to say we just left. They also all had bad attitudes for no reason.

Cashier couldn’t answer questions about items on the menu. Told us we could t order a large of something without a drink (we didn’t want the drink). Weren’t wearing hairnets. Already ordered at drive thru when we pulled up and noticed no hairnets. Food was bland and dry. I should have looked at the reviews before pulling up. An average of 3 stars is being generous

Honestly the day shift is amazing But the night shift is trash. y'all are so bad at you jobs it's impressive. The large toothless night shift women always tryin to rush you but is in no hurry herself. People here are so frustrating to deal with. Always "out of stuff" and always have "issues" with something. If you're the only one in line they will tell you it will be a 15-20min wait just to take your order, but if another car pulls up behind you so you can't back out they all of a sudden fixed the "issue". The amount of people that complain about this place im surprised it still gets business at night.

i would give a zero if i could for the absolutely horrible servicei just received. I worked in food for 15 yeaes and never have i heard an employer tell a customer that they ordered wrong. i ordered 2 number fours Clearly the menu says jumbo Jack cheeseburger they tell me I did not order anything with cheese I have to say a different number four because there are two number fours on the menu since win and then the guy wants to come outside and try to fight me

Walked in and was greeted by a compliment on my jacket by the young man name Dakota. He was a great help and some how the card machined malfunctioned. He quickly resolved the issue, used the upmost respect, and everything was handled with a smile. Walked out for was fresh as well. Will Def recommend stopping here for all fellow truck drivers. Give Dakota his raise plzz!!