Newk's Eatery

Before and during covid this restaurant did such a great job. However, they never went back to their original hours and they close sooo early. You can't place an online order after 545 and the dining room is also closed by six. Annoying to have to walk in to place an order. But I did walk in and the staff was clearly ready to go home. One was sweeping, one was sitting down at a table, the grab and go food was covered up. I decided not to order because it felt like it would have inconvenienced them and the food is not worth the negative vibes.

This location has terrible customer service. I had a specific Uber Eats order that the Newks staff all but ignored. I asked for two customized pizzas and received food that would not suffice even for a basic order. The food was not fresh and tasted awfully. I sent a picture and message detailing my experience and their response was, “We understand it is disappointing to order food and it not meet expectations. We will not be refunding your money.” Allow that to speak for itself. Do not waste your money or time supporting this location. Incredibly disappointing.

Always something wrong. Always. This time I ordered a southern salad and added some ingredients. I ordered online. When I got home, looks like a tablespoon of the chicken salad. I'm not going back to this store anymore. If traffic weren'tso bad, I'd go back, but too tired and traffic is terrible...never again I'm done. I just noticed, no grapes, no nuts, nothing I called. They said the grapes etc. Are mixed in the chicken salad...as I said, there was barely any chicken salad on it. The manager said bring it bsck tomorrow. I started eating this catastrophe because it's 7 pm and this was dinner. Avoid this store. It's the worst one. I get this salad all the time and I would not be calling to complain if it were even marginally correct. Avoid this store.