Kfc/tb

Recently this place has had a lot of problems like not fully cooked food, expired food, wrong orders and not opening during hours they say they open. It's been like that for a couple months now and haven't seen any good changes. Maybe new management or other changes are needed because this place used to be great for food and excellent service but you won't get that much here

Vey SAD. They got my order wrong last week and said they would do nothing today to make it ok. Then today I asked that they make sure that my order was right. She said ok. I had to pull up til it was ready, then when she brought it out and we checked it, yes it was not correct. I took it back in and asked for a refund. I said I did not want them to try and correct it. Ten minutes later the waitress tried to give me another crunch wrap that was correct and I told her again that I wanted my money back. She said the manager had to do it with my receipt. 15 minutes later the manager finally came over, took my receipt out of my hand without saying one word (no apology - would not even look me in the eye), then gave the cashier the money to bring to me. It was very obvious they were ignoring me on purpose. SAD.

I just want to give a shout out to Mario, I showed up in the middle of lunch rush with a complicated order and he was helping in the kitchen and had to stop what he was doing to help the new employee at the register. He was so patient and helpful, which is something you don’t see much in this day and age especially in fast food. This man deserves a raise! Keep up the good work Mario you’re going places!