Mcdonald's

Terrible, terrible service. They couldn’t care less if you came to McDonalds or went somewhere else. Matter of fact, the staff clearly would prefer if you didn’t bother them. No one was there to help with the lobby orders. One person was making huge orders for Uber eats and Kisok orders.The floors were sticky and disgusting. Trash was littered everywhere. After 15 minutes waiting for a large fry and a caramel sundae I asked for a refund. The manager just said ‘who wants the refund?”, prompted me when the machine was ready and walked away. I wish I could give -5 stars. Unfortunately, this McDonald’s experience isn’t an outlier and marks a general decline in customer service and quality.

The gave me the wrong burger. Showed them the receipt and I returned burger and no apology. Waited 20mins for the correct burger and nothing. So I asked for a refund and the manager couldn't care less. Again no apology just asked me for the receipt and what I was refunding. No attempt to fix it or make it right. Seen other people experience the horrible customer service while I was waiting. One customer came in and said he was waiting over 20mins in the curbside and no one brought out food. He had to come to get his food. Avoid this place.

Service is normally slow at this location, however, on two occasions I noticed a particular rep that really keeps things moving. She is very much on the ball. I had to ask her for her name and compliment her on her efficiency. I noticed she solves many of the other workers issues. She really knows the business. Thanks Shanice.