I Love Sushi

Went to dinner tonight with my kids. We were sat promptly, excellent service by our server. We got our drinks and ordered dinner. 3 of us were seated at a 4 top with an open 2 top and open 4 top on either side of us. We received our food and began eating, enjoying the evening. An 8 top party showed up and asked to be seated. Behind our table was a 10 top that had finished their meal and was talking, presumably preparing to leave. Instead of notifying the incoming 8 top to wait a few minutes, the manager came to our table and asked us (with food at our table) to get up and move to the 2 top and scoot over so they could add our table to the open 4 top next to us in order to seat the 8 top party. I have never been treated with such disrespect in a restaurant. I asked for our check, mid dinner. I had to ask multiple times until the manager realized what was happening and said our dinner was paid for. I got up with my kids and we left. It is unfortunate that I write this because this restaurant has my favorite roll ever and I know I won't be able to enjoy it again due to the treatment of my family by the staff. Do not seat a table, give them their meal, then ask them to move because another party showed up and has to wait a few minutes for a table.

Do not order to go. Rolls will be missing and they will say that you have it when you never received it. I can't believe they tried to explain to me what the roll looks like. I ordered 6 and only received 5 rolls....they eill not return your money but will give you "store credit". How do i receive that when you don't event ask for my first and last name. Never again

This is my go to sushi place in Ventura! Have a great venue with lots of options. The staff is very kind and caring. The sushi chefs know what they’re doing. The sushi is always fresh the service is great! See the pictures for hours of operation. One thing that I like to do at this location is Colin my food and I pick it up

Always wonderful sushi and sashimi. Very fresh and unique rolls. If you want a real treat, try their King Kong roll! It’s pricey but so amazing! Shout out to Blane who cheerfully put our order together. Honestly, every single person at this restaurant genuinely shows pride in whatever they do. It’s why we have been regular guests and now happily get our special dinner to enjoy at home. I ❤️ Sushi is truly one of Ventura’s bests places to dine. On a side note, it is important to note that they are doing a great job serving under our current strict Covid guidelines

My wife and I are regulars at I love Sushi. Last week on Wednesday before thanksgiving, I took do some friends from out of town. We spoke highly about I love Sushi but were extremely disappointed and wanted to leave a review in hopes that this will not happen again. To start, our server was not very attentive and made several mistakes on our order. Even during the time she read the order back to us she seemed to be lost. We attempted to correct her and she just kept reading the order, incorrectly, while ignoring our comments. Next, the sushi was not very good, we love salmon and ordered salmon sushi, but this sushi did not look or taste like salmon, it was a tough piece of fish with almost no fat lines to speak of. This was a theme with all the other sushi, definitely not what I expected. I am beginning to think the sushi bar customers get the best cuts, I know this because we normally sit at the sushi bar. We also order yellow tail collar only to be disappointed with the quality and the over cooked fish. Last but not least, when our order was brought out, we let the server know they made a mistake on our order to which she responded with a snark remark about checking our order. She then came back and told us the paper we mark to order was lost, but if it was lost, how did they know what we order and what they charged us for? Trivial at best. Needless to say this was the worse experience we had at I love Sushi and will be looking for another sushi to frequent. Update on I love sushi: We gave I love sushi another opportunity on a Thursday, which was our regular day, and they did a great job. I talked to the manager and they assured me that the service and food would be better than our previous experience and apologized for the mistakes made previously. We had a much better, like night and day. The food was what I remember and even though it was busy, they made up for the mistakes. We had a great meal and a pleasant experience.