Ponderosa Steakhouse

They were busy with customers. But yet all the servers made sure there customers were taking care of. Our server was due to have a baby anytime. But she kept busy. All at once she disappeared and the managers and other servers made it a point to stop by this girl's tables making sure they were satisfied. Letting us know what had happened to her. That her water had broken. The manager told us she would make sure her tips would be gotten to her. We had been to this restaurant once before. But this time was exceptional. We will return. Food was fresh and hot.

Went last week, it was the last time i will go. The food is now terrible. 20 yrs ago it was awesome. 10 yrs ago it was great. 5 yrs ago it was ok. Now its trash. Wait staff also could use some better hygiene. Or stay off the pills or what ever a few of them were on. Maybe employer should start drug testing.

Usually, I find the food quite fresh and not overcooked. Today's visit however wasn't the usual experience. The items on the salad bar appeared like leftovers from the day before. Nothing appeared fresh or rotated well. This also was the case with several of the entrees and side dishes. The chicken was on the dry side today. That's not generally the case at this location.