Nothing Bundt Cakes

I ordered a Birthday cake for my daughter that was supposed to be delivered today between 1-3 pm today. I’m in Colorado and my daughter is at school at Baylor there in Waco. When I hadn’t heard from her I called to see if anything had been delivered. Nope. So I called the store and they told me the delivery person didn’t show up today and was not answering their phone and they tried calling their manager who also wasn’t answering their phone! 😡 I’m furious and will NEVER do business again with this irresponsible company. UPDATE: one of the workers personally delivered my daughter’s cake! THANK YOU, you deserve a bonus!

I ordered (2) cakes and paid for them. I sent my son to pick the cakes up at my scheduled time of pick up. I don't live in Waco Texas. When I got the cakes home, the order was wrong and the store was already closed. I would be serving them that night. One cake was right like I had ordered it, But the other one was much much SMALLER. I had to make it work because it was Saturday Evening and the Store is Closed on Sunday's. Not a HAPPY CUSTOMER.NO WAY to do BUSINESS

I love Nothing Bundt Cakes. I live in Phx AZ. When my daughter and family moved to Hewitt was so glad to know there was a NBC near by. We ordered my daughters wedding cake there, 12 large and a double for cutting. Everytime I visit Waco every 3 months we go by and pick up a variety. But every time I call from Phx for a special occasion they mess it up. First of the week I called for a 3 cake tower for grand daughters, a celebration. Daughter went in to pick up and they didn't have it. She tried my name( it was ordered by my full name)her name, type of cakes, colors. Nothing so she bought the cakes herself. When I called they found it and it was under my name but then they said she never used my name. Seriously. Everytime they put me on hold they left me for 10 minutes. They remebursed her card and said they would have the tower waiting to be picked up the next day. She went in and nothing. Seriously. This is crazy. Do not pre order. They can not keep it straight. Always a problem. Thank you Bobby for helping my daughter out in the end.

I ordered delivery for 5/19. Time said between 11-1 and I called 2 days before because the date needed to be changed. I was confirmed for 11 time. I called day of delivery at 1 and was told there was 4 deliveries that day and should be soon. They were needed by 2 at the latest!! They were delivered at 2:20.. 2 of the bundtlets were messed up during delivery. Icing half off like it was smashed around. I was not very happy with the service..

I didn't know what flavor I wanted so I order 5 different mini bundt cakes. I just had major shoulder surgery and this place helps pick me up when I'm down. What was even better was they delivered right to my home since I can't drive right now. Delivery was also reasonable and fast. I'm very pleased with the service and the bundt cakes are awesome, as usual. Thank you so much nothing bundt cakes.