Roll'd

Sadly, I'm another disappointed customer of this Roll'd pop-up at Knox. I ordered 2 of the duck rice paper rolls. It was mostly full of vermicelli and poorly constructed compared to the many city stores I frequently visit - But what really did it for me was the chili oil I was given which was 1/4 full at best. I questioned the portion size, and was told that whoever filled it up hasn't filled it enough, so I asked for another one (to make it consistent with every other store I visit) and was told 'Only if you pay an extra 50 cents'. Then I was told that this is what the owner has instructed staff to do. A rice paper roll mostly full of vermicelli instead of ingredients and a chili oil container that is 1/4 empty is in no way to standard from all the other stores I visit - And even the female attendant said it wasn't right. No effort was made to give me the extra chili oil or compromise. There was no care or pride as far as I could observe from staff. I don't mind paying good money for something that is of quality, but you won't find that here. I like Roll'd, and frequently visit many city stores that are 100% consistent, but at Knox, it's not. I'll give it a miss next time. The cut back in ingredients as compared to other Roll'd stores I frequently visit just tell me that there is cost cutting going on, and the quality is simply not there which is disappointing.

The worst banh mi I have ever had. I ordered the pork crackling and the meat was so bland and dry, I don’t think it was even roasted on the day felt like it’s been in the fridge for a couple of days. The vegetables were not fresh and their salad bar looks disgusting, the carrot container had a lot of water in it. When it was served they had to drain the old looking water before putting it in the bun 🤮. All that for $12 (I got extra meat) much regrets.

Oh my goodness. Don’t bother please. Ordered rice dishes and the portion of meat were like a tablespoon per dish. Ridiculous. Paying ridiculous price for a bowl FULL of rice, some shredded carrots and cucumber. Lol! Pretty tasteless as well. Terrible! Please don’t order from them and just get your Vietnamese fix from other places! NEVER AGAIN I CAN PROMISE YOU THAT.