Mcdonald's

I've come here a handful of times now and NOT ONCE have they got my order right. If I order anything that is not chips or nuggets it takes them 10 minutes to bring it out and when they do, it's not really what I ordered. By this point I'm pretty frustrated and just drive off. Definitely not coming back after multiple negative experiences.

Just attended the drive through at Warnbro Macca's to speak with duty manager to place a complaint in regards to an employee spitting in my daughters drink tonight. I felt as though I was the one at fault. Yes I will online and place complaint. A smug, "Do you have proof". Well a matter of fact we do. Definitely not the way to treat a customer. Totally disgusting and filthy. Makes me wonder what else goes on in the kitchen. Then to laugh and joke at my child when she called to let you know. No her call wasn't a prank call as speculated by the duty manager.

I’m not a big reviewer, I’ve come here plenty of times and it’s always been alright but today I came in and my food was basically shoved at me, both food and drink, like they were trying to get me out ASAP even though I waited at the OT and cash window for almost 2 minutes each, to be served. And when I touched my food, I’ve worked at maccas for 4 years prior, and I know what cooked product is and that hashbrown was not that. It was so raw and soggy it basically fell apart in my hand. Just fairly disappointed

We had gone through the drive thru and someone had spat in my sister’s Vanilla Coke. After my sister had thrown up in the car park she had phoned in to complain about the spit in her drink. The staff on duty the first time hung up on her and on the second call they had laughed at her. Then my mother had gone through the drive thru as the doors had been closed at this time to discuss how to put a formal complaint in with the duty manager and the Duty manager Amy had said ohhh we get heaps of prank calls. She was completely lacking empathy or concern about the matter. Amy the duty manager then turned around with which seemed to be sarcasm and said do you have proof, poor customer service.