Tropical Smoothie Cafe

Not the best. Dined in with my fiance and daughter. When we approached the counter the girl working the front took about 5 minutes to come take our orders. She just stood there and stared at us. We ordered food and smoothies. I always get the same smoothie but mine didn't taste right and was watered down. My 3 year old daughter said she wanted to throw hers in the trash because it didn't taste good. It tasted like watery chocolate. My fiance's chipotle chicken club sandwich had cold chicken like it had just come out of the fridge and it's supposed to be hot. I also asked for no tomatoes and buffalo chicken wrap was loaded with them. Genuinely I never have any issues with tropical smoothie and in the past I haven't had any at this location but I hadn't been in awhile. It just seemed like the staff didn't care to be there which sadly these days seems to be a common thing. After spending $38 I just expected a little more. We love tropical smoothie and I hope their staff gets better.

Good food, 𝙜𝙧𝙚𝙖𝙩 smoothies. Lines can get a bit long sometimes, so indoor seating would be appreciated. Luckily, thanks to a diligent staff, I've never had to wait for an uncomfortable amount of time. By chance, a young man named Phillip has prepared my smoothie almost every time I visit. His demeanor is professional, he's always friendly, and he prepares the best detox smoothie. Ever since our first encounter, I have personally asked for Phillip to prepare my food.

On 7/21/21 around 3:40pm my son went in to get us 2 smoothies. We always get the same thing no matter what store we order from. He ordered a jetty and a jetty with kiwi. The girl behind the counter asked if he wanted extra sugar. He said no but didn't understand why he was asked that. Well, they were terrible. No flavor and not sweet at all. Very, very disappointed.🥺 On 7/26/21 I went back in to explain what had happened. I spoke to a shift supervisor named Sierra and she was amazing! Corrected the problem and I am back to being a forever customer! Thank you 😊

stopped in warrenton while traveling with my family and went here since tropical is one of our favorites. we were actually really surprised how much better both the service and the product were at this location compared to the ones local to us. the blueberry bliss i got tasted really fresh, and the wrap i got was great too. but as amazing as the meal was the most memorable thing to me was actually the customer service. a young looking guy named phil served us. he was really patient and paid close attention to detail, made sure to accommodate my cousin’s allergies and all. our order was pretty lengthy so we appreciated it, not to mention he was super nice about everything. definitely wish we lived closer so we could come back.

I have been coming here for a short time but have to rely on smoothies right now due to some medical issues. There is a young lady there by the name of Ella and well..she is simply amazing. She took the time to answer all my questions and didn’t rush me by no means. On my way out she wished me the best of luck and in that comment, it made me feel good. Anyways, Tropical smoothie you have a very good and genuine employee so make note of it! See you tomorrow!