Genji Express

Whole Foods is by far my top grocery stores but could not give this one five stars. Hard to find products and my biggest complaint is the customer service. I really try/ hardly ask for help. I could not find the water for the life of me, so I decided to ask for help. Man the employee acted like I was asking him some random questions that doesn’t have to do with Whole Foods. Then when I went to check out I got a whole pizza and the price sticker fell off. The employee made get out of line and go get the sticker. Mind blowing. These Whole Foods needs a lot of work.

The customer service here is hit or miss, most days though, it’s a miss. Most employees are not knowledgeable of the products. And some employees do not handle products with the proper sanitary care ie - seafood and deli (please change your gloves after touching meat products and moving on to dairy. Also please wrap the seafood products properly to avoid leakage. And do not use the same gloves to wrap the food that you used to cut the fish. The raw fish is on your gloves that you touch and spread to the outside of the wrapper that a customer now places in their cart. On the flip side, every experience I’ve had with the cheese and wine department has been very good. Now the quality of most products and food here is great. Though the standards aren’t what they use to be it’s still Whole Foods. The store also is a little compact compared to most Whole Foods. If there were more space I think this would be a ideal spot for a PLNT burger.

Great place! Friendly staff! Little pricier than giant but high quality organic products!! I have been using the salad bar for lunch and I am loving it! The selection is huge and great quality! I get a great salad within my budget of $10 ! There is also a nice seating area where you can get coffee or a beer if you like! I didn’t like the bathrooms in the cafeteria area! I have pictures but I won’t post them here! But i hope they will give the bathrooms some TLC! It’s a shame such a beautiful and clean store have such a nasty bathroom! can you imagine an employee going to the bathroom that has leaking water all over the floor dragging all those germs on his shoes near your food in the kitchen and everywhere? Hence the 4 stars! Please fix the bathroom!

This is our neighborhood Whole Foods, about a 5 min walk from our house. I like the size and the staff is very helpful - especially the meat and fish counter staff. In general the produce is ok with one *very big* exception. Inevitably, the pre-packaged lettuce mixes (spring mix, etc) have at least one variety that is slimy and ruins the rest. In other Whole Food stores the mixes are ok. The problem likely comes from poor drying, overly dense packing or storing at too low a temperature before putting them out on the shelf.