Golden Palace

Very impressed! The food was fresh, very tasty and was steaming hot and prepared quickly. Based on the more recent reviews on here I nearly didn't order, but had driven there as was picking up some dinner on my way home and am new to the area. I thought surely it can't be as bad as some of the reviews. Well in my view something is not right as my experience does not match recent reviews. Shop was busy, clean and buzzing and I waited for my order to be prepared which was very quick and I would go as far as to say this would be among one of the best Chinese TA meals I have had. I ordered some entree items, Satay Chicken main size with rice, Special Fried Rice and an Aussie must have - Sweet and Sour Chicken (deep fried golden crispy chicken pieces) and they were! Whole meal was lovely and good value - even have some left overs for lunch today.... Can't wait! I'll be back.

Worst customer service! We decided to dine in, we walked in and the lady just stood there looking at us all angry, we said table for 6 please and she just pointed at the table. Someone had come in at the same time as we asked for a high chair the lady said “ wait I’m serving a customer. The whole time we were in there we felt so uncomfortable. The worst customer service I have ever come across.

Called up the Golden Palace on a Saturday night after work to get some take away. I spoke to a male & placed my order he said bring cash because they have a minimum eft of $20.00 told me that if I didn't have cash to go to the ATM & withdraw the money. I called back to cancel my order thinking that if you are going to have dishes for $15.00 on your menu then you should except eft as payment the male that answered the phone was rube & abrupt so I called in to Wok This Way right next door ordered my food which was $15.00 and paid with my card no cash needed & to be honest it looked like Golden Palace could of done with the business as there was only 4 people in the restaurant. FYI: It is actually illegal to refuse anyone that wants to pay with their card no matter how small the amount but I will be sure to tell anyone I talk to how rude your staff are.

Do not go to this restaurant it’s a real shame because we used to go here a couple of times and the food was and is still fantastic but the front of house owner could not care about customer service and she just wants to get them your money and get rid of you. The food was fantastic and I personally spoke to the chef who seemed to be very appreciative but the front of house apparently owner could not care less.