Squires Loft

absolutely horrible service to the point my table of 4 couldnt stop laughing about how bad it was. cutlery was dirty. table dirty. service - they got orders wrong. the toilets dirty. dessert looked good but was horrible. lol they had just opened so the place was empty. eftpos machine wasnt working so cash only. the steak however was the only tick when we finally got it. step your game up!!

Had previously rated them a 5 star until my visit last night to celebrate my birthday. There was only one girl at the reception to take the orders, deliver the food and drinks and clean the tables. The girl did her best though i must admit. Complains: Order was wrong. Fried onions were not given until we asked for it again and 2 cokes were given instead of one. Promo at the Pacific Werribee clearly said that food for kids are free. The girl didnt know about it and thought it was not later in the month when the promo has started long time ago and will finish soon. The normal bread and butter before your order arrived were not given until asked. The food was not cooked accordingly and tasted awfully bad. Especially the burger for the kids. Both my wife's steak and mine were undercooked. Mine was nearly raw. Ive been to a lot of Squires Loft especially at Williamstown and here numerous times and this is the first time i had a so bad experience. This will be obviously my last time there too. Very disappointed. Was supposed to have a good meal my birthday. Didnt even finish my steak. Definitely not recommended. For the price you are paying you would expect a decent and cooked perfectly piece of meat.

Look the last thing I wanna do is criticise but Last night was below par from the Service to the food. Its sad to see, Look guys from a previous business owner to another you guys must Improve or else its sad to say the future doesn't look promising. Looking across seeing Martini & co Full asking myself why's that the case when most Squires Loft I've been to have been fantastic. I'll be giving you 3 stars as I will never give a 1 star review to a business especially after the lockdowns we went through. I'm always here to support all businesses but unfortunately I will not be returning to Werribee squires loft again.