Mcdonald's

When you place your order - they give you whatever they want to give you and then charge you more money to correct your order by saying, “that’s not what you ordered.” This has happened to us three times - so we have stopped going. The last time we went, their drink machines weren’t working and they asked if we’d like something else. They said we could get iced tea or slushies. So we got the slushies for our little ones. Turns out, they upcharged us for the slushies. Why? They didn’t tell us it was an upcharge - why am I getting upcharged because the drink machines are broken? I wouldn’t have gotten slushies otherwise. The managers are never helpful and never take accountability for their employees taking the orders incorrectly and charging extra for things we didn’t order. On the last visit, the manager yelled at us because we were “holding up her line” when he had literally handed her $50 to fix the order they messed up and she hadn’t given us our change. She kept telling us to pull up to a spot but wouldn’t give us our change. When they brought out our stuff to a spot, there was stuff that was still missing and they claimed that it was never ordered or paid for (because they don’t give out receipts). To me, it seems like someone is pocketing cash at this location.

Absolute worst service I have ever experienced in my entire life at a fast food restaurant. I ordered 2 large meals with sweet teas. Received medium teas, before I pulled away I asked why they were not large. The women looked at me like I was an idiot, did not resolve my problem and kept leaving the window despite me having an issue with my order. I could tell she barely spoke English as she just kept saying I dont know and shrugging her shoulders. I get all the way home and half of my one meal isnt in the bag at all. I call, speak to the manager, that manager tells me to come back and she will take care of it. When I arrived BACK that manager was nowhere to be found and instead I get ANOTHER women who barely speaks English who keeps repeating to me what WAS correct about the order. I would rather go out of my way to a further location then have to deal with the incompetence of these people again.

Today, I was hungry for McDonald's and passed by this location. I got in and wanted to wash my hands before I ordered so I entered the men's room. The state of this bathroom was such that I was horrified and quickly exited the restaurant without buying a meal. I'm writing this review 5 hours later and I'm still shocked by what I saw. This bathroom was dirty and disgusting as if it was a scene from Stephen King's horror story.