Sky309

I’ve been coming to Roxy’s since I moved to the West Palm Beach area five years ago… I have to say that this place is not what it used to be. The food is good, but I have to say that the service is lacking.. the employees act like they don’t care at all… I used to go all the time, but it looks like I will have to find a new spot… I will say this, I miss Hunter.. she was always super cool, and you could tell she enjoyed her job and customers. The rest of the staff should learn from her!

I used to love having lunch there since I work next door at the galleria. Very nice and pleasant. Food is great, service was fast, employees very professional. Was feeling good and positive about doing a Saturday night for once. The bad attitude from the employees and the bad service was surprising to me. Rude and unprofessional. Don't ignore the one star reviews for they are true. Was totally disappointed I would never recommend this place 👎

Okay, so the website is awesome. I have never been their and did my quote on quote research on good bars/restaurants in the area. I was truly disappointed in Roxy's. It was so unpleasant and unwelcoming by the staff inside. They were just looking at us instead of speaking to us and asking us if we needed assistance. Nothing but looking. Until, I walked forward and asked for help on how to order some food and drinks. I will say that the kitchen staff was doing there job well. Surprisingly, the food was really good. Unfortunately, still very disappointed. I was truly looking to have a great time their.

I have been to this establishment countless times and usually have a great time. However the last time I came me and my friends didn’t go to the rooftop. We ended up going to the first floor to have a drink. We ended up having a blonde bartender who was extremely rude to us. We didn’t do anything wrong or say anything to offend anyone but yet she had the worst attitude. She proceeded for 10-15 to walk by and make a remark towards our group as if we we’re talking about her? Just very horrible customer service from her and not a great work ethic. She needs to be reprimanded and a manger needs to remind her proper customer service. I’ve been in the industry for 5+ years and this is not how you treat your customers especially when we did nothing. Other than that I usually love this place other than the rooftop price and this past experience this place is pretty great