Mcdonald's

This mcdonals claims to be open 24 hour however that's not the case. Night time shift employee are hidden in the back so no customers can see them. Or they will hit you up with " system down we can take any orders so the time passes by without doing shi..t and just getting paid. I placed an order online trying to get some food but no one is willing to provide me with the assistance. To make things worse. I was charged for the food I never received. Management you either find out what is going on with your employees not wanting to work or simply update your business hours so we don't waste any time ordering something we can get at 3am

Had no problem with the food but the service is very strange. So they have kiosk order only signs up at the registers. I guess they are trying to be more efficient but took a long time to get our food, im guessing they had to try and keep the drive through moving so inside guests can wait. Also if you need a straw or ketchup forget it. You can stand at the counter while employees just look back at you. If by chance one of them needs something close to the counter you may be able to get a request in. I like that places evolve but I'd rather just order in the drive through from now on.

Unreal how lazy the employees are here. The line for the drive thru was around the corner so I decided to check the lobby. I walk in as the hours says they’re open until 11PM. I walked in at 10:15. “Sorry sir, the lobby’s closed”. I, confused, told them the sign said it was open until 11. “Sorry, the lobby is closed” the employee repeated. Meanwhile he and the other female employee were sitting around eating a meal. Clearly there was no interest in serving the customers given the long lines. Long story short, go to the Wellington location on 441 south. Much better service. If this is a corporate owned location, McDonald’s needs to have them get it together. If this is a franchised location, I feel so sorry for the franchisee. Keep an eye on your people.

It should be against the law to not have ice-cream or milkshakes available at 11pm or anytime after. That's the whole entire point of being a 24hr McDonald's. What, you think we're coming there for the delicious #2? No, we're coming to get large milkshakes, a bucket of fries and a few cones. If we can't have that, do we really even live in America?