Sonic Drive-in

Ordered on the app it was close to closing time. I ordered 2 ice cream cones and paid for them prior to pick up. Upon arrival my food was brought out without ice cream I remembered at the last minute and the car hop told me oh yes the I've cream machine is not working and I needed to call the 1800 number to get a refund. If I had time to sit on the phone on hold to get a refund I wouldn't have ordered over an app I went there in person I will never use the app again because what's to say they won't have something else the next time and I have to do the whole process of waiting on the phone to try to get a refund issue they can keep $3 and I just won't be back they should be able to immediately issue refunds if they don't have the product the customer should not have to call a 1-800 number to get a refund the manager on site should be able to deal with that

It was terrible. First they messed up our order. Said the fixed order would be right out. 45 minutes later , still , no other. So I hit the button again and asked if they had forgotten. Not even a minute later they bring my food out. And it was old and cold. I ended up just throwing it away. Every time I come here it's terrible.

This place need to be shut down and get a WHOLE NEW STAFF. This was supposed to be a large chili cheese tot, pathetic. Messed my other order that supposed to be a large cherry limeade (slush). But it turned out to be a iced drink, out of my three visit they were all terrible. If you are in a rush please skip this fast food restaurant. Fair warning if you are traveling. Don't even look at it. P.S Don't let the five and four stars foul you.