Sonic Drive-in

I went through the drive through... they changed me for the wrong order. I only had 5 $ on my card (not wanting to have over changes my bank charges 30 dollars) I kept right under my budget then they charged me for my old order. Then later told me it would take days to get the money back onto my card. I told them I didn’t want any of the food. They took it right back like COVID isn’t a thing.I’m so mad I basically just spent 30$ of food I didn’t even end up getting.

Horrible service. Sat in the drive through for 20 minutes just to get to the window, then at the window for another 5 because they "didn't know what was taking my order so long" (it was a burger). Finally got my food, went home and opened it, and there's no meat on my burger, just lettuce, tomato, and bacon! I should've learned my lesson by now because they get my order right maybe 1 out of every 10 visits! Had to go back to get an actual burger, worried what might be inside it because I had to call and complain. Sad thing is, all the Sonic's in Wichita Falls are the same poor service.