Pizza Hut

Pizza/Hut on Castle Hayne Rd in Wilmington NC has never let us down. We order regularly for 3 years. They have consistently been accurate, fresh, hot, quality, and prompt, friendly delivery. Way to go Pizza Hut! Thank you for your excellence and restoration in above average customer service and satisfaction! Our delivery driver, who is fairly new to the team (my apologies for the failure to retain your name) was extremely friendly, and apologetic, because he felt he should have been faster at locating our difficult to find business location, that is hard to decipher even to those of us familiar with the property. Not only was it his first exposure to the property on a new job but it was after dark on a foggy rainy night. He was patient, friendly, smiling, and apologetic for something out of his control. He Not only still brought hot quality pizza, but exemplified style, grace, consideration, and compassion for his job and customers. Kudos young man! You nailed it 👏 -

With a lot of places short staffed, I expected it would take forever to get my order. Ordered online extra early just in case of a delay or the need of a plan B. Walked in after 20 minutes (as advertised on the site wait time), and saw the long screen of orders marked “ready”. Mine was set to go, hot and ready out the oven. Despite what appeared to be only 2 guys working in the store, they were KILLING IT. Didn’t get their names as they were busy, but they were definitely kicking tail from the looks of it. Great work guys!