Yatz Subs & Steaks

I went to Yatz today to purchase food. While I actually did not dislike the food there was a HAIR in my food. This prompted me to call and I was offered a refund. When I returned another woman stated I needed to have returned the food. Food which was already thrown in the trash at my home. I explained that I would’ve happily brought it back had that been previously requested prior to my return however she then proceed to be belligerent and disrespectful. I will not only never recommend this place I will also never return. When I stated this she grinned and said “good we don’t need customers like you.” I myself being a food service manager at a multimillion dollar account was appalled by her and the customer service I received here.

Called to place order and found that the listing online is incorrect. Prices listed is 30% lower than actual cost. Large italian listed as $8.50 but the actual cost is $12.95. When I spoke to person taking my order she said don't go by that, its not us; however it list their location as 626 N. Union St.,Wilmington DE. Also I used the listed number to place my order. They need to take down the post or list the correct prices. Right now the Yatz listing is fraudulent.