Panda Express

So initially I went through the drive-through and I ordered some orange chicken. When I looked at my meal it seemed as though I got the bottom of the barrel the chicken that was left over before they bring the new batch out. Y’all know what I’m talking about. So I went inside and requested some fresh orange chicken. And the staff prepared it for me happily. That’s why I love panda express. The customer service is always top-notch. And so is the food when it’s hot and fresh.

Stayed away for a while because the food quality dropped after grand opening. Today we gave it a shot and thankfully my husband enjoyed his meal and the super greens were perfect. Unfortunately my chow mein was dry and in my shrimp and walnuts there was literally 1 walnut, lol. The shrimp was good and adding sweet and sour sauce helped.

Slowest service ever. Placed an order at 5:22 and the app says pick up at 5:30. Arrive at 5:40 to give them enough time to make it and don’t end up leaving until after 6:00. 2 weeks earlier placed an order on the app in their parking lot. Go in 5 mins later and still have to wait 40min to get my food.

Was eating here at least once a week, unfortunately the new staff has an attitude problem. Ordered a bigger plate, and only received 2 of the 3 entres. Apparently asking for what you paid for, is seen as some form of disrespect. They then demanded to see my food, (I had already showed the lady at the window), even after complying with the "demands" of the manager, she refused to give me the 3rd entre. As a last resort to resolve the situation, I politely asked for a refund. I was then told, "we don't do refunds, call corporate". I said ok, and asked for the managers name. She then refused to give her name. The food is decent, but if you have an issue, don't expect the staff to treat you with respect, or even give you what you paid for, obviously I could have made it a bigger issue, but 1 entre isn't worth the headache. HOPEFULLY THEY WILL BRING BACK THE OLD STAFF, PEOPLE WITH RESPECT FOR OTHER HUMANS, NOT A BUNCH OF INCOMPETENT MUTANTS.

The staff is terribly rude After checking out I wanted to to add 2 tools to the order… that seemed to be a big problem and I was told you need to make up ur mind before checking out. A week ago I came to pick up a bit early and had called before I came in. The person in the ph agreed but the gurl at the store gave me a terrible hard time. Rita not that the store was super crowded either that they were busy. Request to the store manager- either you change ur staff or make them learn to behave better.