The Original Pancake House

Tasty food and nice customer service! Went in today around 1:30pm and was seated immediately. Server was kind and polite. She came around constantly to refill my coffee & check on our table. I ordered the vegan waffles with a side of hash browns (not pictured). I was really impressed to see a Vegan option available on the menu. Overall a good experience! I would definitely come back.

We stopped in at this location for the first time, we were looking forward to our lunch. When we arrived we where seated very fast which was great however once seated we found ourselves waiting for a very long time to even get menu's. So long in fact that the staff that sat us realized that our waiter had not come by. She came to our table and was very surprised no one had attended to us, she quickly got us menus and said she would speak to our waitress. Once again quite a bit of time passed and finally we were attended to by a waitress that had passed our table and cleary saw us sitting there about 3-4 times. Although the food was good I'd have to admit the service provided by our waitress was terrible.

I’ve been going to The Pancake House for about 50 years, but my time there today is my last. The serving personnel were exemplary. The food I ordered was terrible I had the triple decker sandwich or another name Is a Club House. The meat was dry and flavourless. I took half of it home and tried to fix it. The meat was just to awful and I threw it all in the garbage. The old family friend I took with me ordered a German Pancake to go and was told all the fixing was included with the pancake, but they weren’t. She took their word for it and didn’t find out the truth until she got home. She called me and was very upset. I left a good tip for the serving personnel but we won’t be returning to what was one of our long time favourite restaurants.

Came at lunch and I foolishly thought it would be quiet or slow. Nope! Very busy, but we were seated within minutes, and then we looked at the menu and I haven't had that hard of time picking something in a long time. Ended up getting waffles and it was the right choice, will go back to try more of that menu.