Boston Pizza

Didn’t have a pleasant experience this time as when I was served the food the server told me I have 15 minutes to finish the food as they are closing seems like they made sudden decision to close early. He even brought the to go box with food so I can pack it right away ..wow🤣.. just ruined the whole vibe …on top served me cold Thai chicken strips and almost burned dark brown cactus chips … 😏

Came in to eat today and my server Jordan made the experience so enjoyable! She had a positive attitude and was quick with her service. She really went above and beyond to make sure we were taken care of today and I left feeling like I dined at a five star restaurant! Will definitely be coming back 😁

Placed an order for pickup last nigh from the Regent Avenue location. Ordered the Honey Dill Fried Chicken Sandwich, I have ordered this sandwich many times and it’s usually great. This time the chicken piece was smaller then the bun and it was very dry. I had requested extra dill sauce on the sandwich which there was not really any, it was so dry that I could have choked on it. Not sure what happened with this sandwich but it was very disappointing. The two pasta dishes ordered were excellent.

The food was good; the service was pretty good. The absolute deal breaker and the reason we will never go to this restaurant again, is that it was dirty: finger prints and smears on glass and reflective surfaces everywhere; food and utensils on the floor, dirty material on the booth seats, overflowing garbage in the bathroom, etc. These are only the obvious things; can't imagine the dirt that is not immediately obvious. BTW this was in mid-afternoon with very few customers. Some of the dirt was clearly long-standing, not just a temporary staff problem.

Boston Pizza 1615 Regent Ave. As always the draft beer is served at the perfect temperature. I ordered my usual Jambalaya fettuccine. It was the worst I've ever experienced from this franchise. Must have a new manager with the new renos. Undercooked , cold, and watery. Progress I'm guessing. I did go on a Friday which was my mistake ... they were busy but I was in the mood for a beer... I'm thinking I'm no longer the demographic they are after. (55+) That's life... We went to a restaurant next door on Thursday it was a completely positive experience there. I will go there now.