Waffle House

Great experience at Waffle house. The service was excellent and the food was great. Though busy when we went there all the staff were polite and professional. They really worked together to make sure all the customers( pick ups/ eat in) were satisfied with there food. Thank God someone paid for our orders.

Only 1 lady at grill. 1 waitress. They were doing all they could. We waited 30 minutes at table before lady could get our coffee and milk.waffle was not crispy, It was disappointing. Bacon was crisp, grits were fine. I had to ask for butter. My husbands breakfast was good. Eggs prepared sunny side up, grits, toast, jelly, coffee. Waitress was over worked, we understood. We paid her cash 20 percent. It wasn't her fault nobody came to work.

I usually love going to waffle house however during my shift this morning me and my sidekick stopped at this one to grab breakfast. I am a security officer and had been working since 9pm. The woman cooking who happened to be aftrican American gave me a look of pure hate. Of course I was in my uniform and it is similar to law enforcement. When the cashier went to call my order she snapped at her to not to read it. The cashier asked me to wait outside so I did. Another customer came in as I was leaving and she had no problem with the cashier reading his order. When I went back in to get my food she continued to give me the most horrific look of hate. I still gave them a $10 tip to split. Upon eating the food we noticed that the hashbrowns for my partners cheese steak bowl were barely past raw and my eggs were hardly cooked over easy. I will not be going back. It is a shame that those who protect are treated with such disrespect. Shame on her. It is what it is though. You can't make people change their attitude but I can change where I eat. In my opinion any law enforcement or security officer need to steer clear. Next time it might be worse and cause a food borne illness.

This isu second time visiting this establishment and I understand that it's morning but the workers were rude and slightly short. I came in Monday or Tuesday and they were friendly but Thursday I feel very uncomfortable and not welcomed. I hope their Friday morning is better and more chipper than today.. Winston Salem finest

I go to this wafflehouse to get some food at around 5:20 am. I see people working inside, but the door is locked. Another worker is just walking around outside on his phone. Another outside smoking(older woman). I was super confused and none of the workers did anything to let me know what was going on. A sign on the inner door said, "NO DINE IN, NO TAKE OUT." I went back to my car parked right In front and I check my phone to make sure they're open because it was Easter. They were. Throughout this whole time a tall young worker kept glancing at me. Finally she comes out(cause she sees I havn't left yet) and tells me, "We're staying closed for another 30 minutes." I asked why and she says, "Some stuff happened last night and we're trying to clean up before our manager gets here." I'm like, "ok 🤨." And stay in my car to wait. Wasting my time being closed when they're not suppose to be and I'm super hungry and nothing else was open. About 15 minutes pass by. A worker changes the sign but since it's on the inner door and not the entrance door, I couldnt see what it said from my car and was just confused. Appearantly they had opened back up and they see me sitting right there in front of the window in my car and say nothing. Several other customers beforehand had to leave and were agitated because they couldn't understand why it was closed either. Finally after the sign is changed, an older man pulls in and I noticed he was able to get inside and they start taking his order. At the point I realized they opened and I had been sitting there for an additional 5 minutes(20 min altogether) and no one let me know anything. I go inside and confront them and then I place my order and I told them I'd be contacting the manager because they weren't suppose to be closed, and the younger tall woman tried copping an attitude but uktimately had no defense. l left after getting my food. Very poor customer service and very inconvenient. People not doing their job right and just wanting some time to not work is what it looked like to me.