Gigi's Cupcakes

This place has amazing customer service!!! I can't say that enough! The owner Lavie helped me and she was impeccable . I was trying to send my boyfriend a little surprise for Valentine’s Day today and I'm from Chicago. I spent all morning trying so hard to find a place to help me. Randomly called Gigi's and Lavie helped immediately. Such a pleasant online experience She's very kind and made the complicated process very stressful free. Recommend them for any future event! I appreciate this business adding a personal touch to my delivery request and helping me make this day even more special Thank you

We visited this location for my 6yr old granddaughter’s birthday. My granddaughter needed to use the restroom the restroom had an out of service signed at the door. The girl at counter said the restroom was out of order because they were out of toilet paper. My husband open the restroom to wash his hand and he saw there’s were over 3 rolls of toilet paper just there. The girl that help us was rude and lacks customer service empathy, 99.9 is not what you say but how you say it and your body language towards people. This location is close to the Brenner Children’s hospital hence the reason we were here. To say we felt unwelcome is an understatement.

Friendly service that goes above and beyond! I was out of the country and wanted to send some cupcakes to someone living in a nearby flat. It was for a birthday occasion and I wanted to plan something special. I was referred to the store manager for my special request and she gave such caring service – right from suggesting flavors/toppings, getting balloons and down to delivering the cupcakes to the recipient herself on very short notice. Highly recommend!

Friendly staff, had a great experience taking my little girls here. Cupcakes presented beautifully and tasted even better. Even had a question about an ingredient and possible allergy before we ate one that we took home (that appeared to have nuts) and submitted a question online after hours and someone called me immediately after hours to answer my question. Impressive!

These cupcakes are so yummy! It seems there is a cupcake shop on every corner these days and often they look better than they taste. But Gigi's is amazing. The cupcakes and cheesecakes are beautiful, moist, and delicious. Even the frosting! The turtle cheesecake and lemon cupcake were our favorites, but everything we tried was delicious.