Cook Out

Ordered a huge cheddar style burger, in which had 2 small burnt patties, since when. My husband was so disappointed, he threw it out before I can take a pic. Two cheddar style burgers that not even our dogs would touch. You can see it in pieces below. I ordered a chicken quesadilla that had a drop of chicken. As you can see as well in pic. Never again.

Was overcharged because I asked for things I didn't get but still paid for them. My burger was supposed to have onions, lettuce, cheese, pickles, mustard... it came with only mayo and cheese...I hate mayo. Also, the burger was a little undercooked. I asked and was charged for cheese fries... I got plain fries. The Diet Coke was too syrupy. The only good thing was that the fries were fresh. Never coming back.

Horrible. Same as always. Only reason we go is for the milkshakes. Typical. Can't hear the employee through the speaker, talks so fast you can't catch a word, acts like it's the worst thing on earth to have to help you. Burgers have shrunk in size, I guess because of "the economy" and rising prices. Not sure if the economy is responsible for the overcooked beef. I'm sure the excuse is under-trained new staff. Novel idea, get the GMs in there and work next to their people and show them how it should be. Of course, if current operations are known to the big guys, nothing would change. We all line up to take the abuse anyway. Not anymore. It's Dairio for me from now on, not that Cook-out cares. Plenty of other sheep out there.

Awesome milkshakes as always. One suggestion though, when someone orders cheesecake with a topping, you shouldn't put it in a hot dog box because those boxes aren't sealed on the bottom. Our toppings ran through the cracks in the bottom of the boxes, soaked through the bag and made a sticky mess all over my car seat.