Mcdonald's

CHANGING MY RATING. Ordered a Big Mac with no lettuce. 3/23/22 Expected it to be fresh. WRONG. Bun was hard and the cheese was hard. If it had been made fresh the warm beef should have had fresh cheese. I knew I should have gone to a different McDonald's but to save time and gas went to this one. NEVER AGAIN

We ordered online and went to the pickup parking spot. We waited 20 minutes, and no one came out. We tried to go through the drive through, but there were several cars, and it was not moving. Dining room was closed. We left. There is no easy way to get a refund in the app, and the contact form from corporate says they referred to the local store. We went to Sheetz instead.

So, I’ve worked and managed fast food before. I know it’s not glamorous. However, i could hear the cashier and an employee in the background talking junk because I let her know the screen was frozen on the previous order in the only drive thru lane. I don’t work at McDonald’s, boo. I don’t know the menu, so I was just letting the girl know. It’s extremely rude and unnecessary to be catty with the polite customers especially. I wouldnt want to eat nothing there. The food is probably as nasty as the attitudes. FYI, management if you even care was around 6:45 on Tuesday

Usually a good spot but this particular night they didn't have frappes and instead of walking over to my car and telling me they were out and asking did I want anything else, he stood at the door and yelled across the parking lot that they were out and didn't offer a replacement. Just yelling across the parking lot was enough for me. That was very rude and just plain lazy!!

The staff and management are rude , unprofessional, and will have one care sitting in the drive through for 15 mins while they talk and joke around on the clock and get nasty attitudes when you express concerns . I will NEVER take my Kids to this location again I should have asked for my money back during this last encounter. desperately need to do an audit at this location . You have bad apples representing your brand . Not impressive at all . 0 stars if I could ..and from the looks of all the other reviews on here Doesnt seem as though they really care to change at all the way they conduct business . Everyone is saying the same thing