Fuji Yama Tepan Restaurant

Birthday Lunch on Saturday 23rd July. Delicious food very friendly staff Dropped my bracelet bought in Italy by my daughters, a staff member saw a diner pick it up and was not handed In to restaurant. Staff were very sorry and helpful. It’s very upsetting they kept my bracelet as it is over 20 years old with sentimental value. 😢

Rude Service Bad Environment We reached the place at 8pm and they are closing at 10pm. We were treated badly. The waitress was rushing us to order and when she served the food, she were like throwing the food on the table and the soup almost spilled on the table. When we were still eating, she started to clear our dishes away and we haven’t finished eating yet, there were still foods on our plates. Ridiculous. And later that she even gave us takeaway containers and asked us to takeaway our foods while we were still eating. Obviously rushing us out of the restaurant but it’s still 8:40pm. The whole environment was noisy and full of smoke. They even turned the air conditioner off when we were still eating and it was so stuffy. The floor is really oily and slippery, dangerous for elderly and kids. Foods are salty and every course tastes the same.

We received our Uber eats order and much to our disgust there was a bit of what looked like candle wax or nail polish (BRIGHT GREEN) in my honey chicken I called the restaurant to see what they could do and have never had the rudest experience, the manager spoke so terribly too me, no accountability and when I said this should not even happen at all continued to say, “I’m not in the kitchen I have no idea what goes on” appalling to say the least. She even walked away from the phone and didn’t listen to me afterwards! I will never eat here again!!! I have never had such a terrible service in the Wollongong area.