Dunkin'

I probably shouldn't have waited this long.. but after multiple times of the what seems to be the manager being rude to customers first thing in the morning I had to say something. Yes the mall just opened, it's morning, but there's no reason to be condescending to your customers. The woman with black glasses and half red and black hair. Just a terrible attitude, clearly doesn't like her job. Was talking to the other associate who is always super sweet, telling her "I've already got 5 reasons why we should close the store and go home" it's 1030am.. also she was cursing. Thanks for being an unpleasant start to everyone's day. Really one of the rudest people I have ever met.

I do not want to give one star. Me and my husband ordered coffee on 1/20/2020 around 7 pm. The guy gave us coffee (dark skin with long curly hair) with dirty cover. The coffee mug cover was messed with coffee and hair. I asked him to change the cover pleasantly. Instead of changing the cover he stared at me and told what's wrong with cover. I told him the cover is not good and saw something in here. Later he gave me cover with a bad attitude with indicating by his hand and eyes to through the cover where he supposed to through away that dirty mug that he covered up. The guy had horrible attitude and should not deserve customer service position. I have no idea how they get employed by employer with nasty attitude and dirtiness.

This is prob the best Dunkin’ I’ve been to. The staff on today was really friendly & made my order PERFECT. The majority of Dunkin‘s don’t know how to make the iced caramel latte correctly, but when I got it here it was made the correct way & my bagel wasn’t burnt! Definitely will be a returning customer.