Ocho Locos

We were a party of two, arrived at 6:30 on Saturday Evening. Ordered an appetizer. The appetizer was served in an acceptable time and our waitress said she would be back to take order order for the meal.This was the last time we saw her until after a wait of 55 minutes when she returned with the bill for our meal. I informed her that we had not been served our meal. She said she was sorry, the kitchen had evidently lost our order but would get it taken care of right away. I requested a bill for the appetizer and told her to cancel the meal. She returned and said she was sorry but there were only two servers for the whole restaurant. She said there would be no bill for the appetizer. We left.We are sad, we eat here regularly but will not be back.

Inside the restaurant was loud, the server and overall service was slow, and the food was overpriced. We ordered a salad which had a few additional items on it, but about 80% of it was lettuce. The restrooms are incredibly odd. The men's bathroom has multiple stalls, but the women's bathroom is just one stall that can only be occupied by one person and also includes the baby changing station.

While the location is very convenient, at the entrance of Anthem and its one of the few Mexican restaurants in the immediate vicinity, I have many problems with this restaurant and would not recommend. Not Awful, but far from a top choice... The restaurant has 6 large flat panel TVs that are absolutely overkill and detract from family or even casual conversation for the size of their seating area. The food was Ok, but definitely on the 'greasy side' (directly from my wife), and they've taken all vegetarian options out of the menu. On purpose... Being a vegetarian, I asked for 3 tamales, with red sauce and avocados. Nothing fancy, and they placed the order a-la-carte and charged me $27 for this... Insane. Nothing in the menu is over $13. I asked for them to charge me a reasonable amount for the dish and they took off $2 for 'enchilada style'. So I paid $25 for 3 tamales... Unreal. So food isn't great, the manager is unreasonable, the ambiance is awful (unless you like huge screen TVs blaring at your from 5 feet away regardless of where you are). I'll give it 2 stars just in case you like large screen TVs and greasy food :)

We really enjoyed this place when moving to the area a few years ago. Ate here recently however and things seem to have gone down hill. Food was alright but has seemed to decline, used to be a lot better. The prices aren’t terrible but since the quality seems to be going down, it isn’t justifiable. Service seems to be suffering too. Kinda disappointed to see a place we liked start to negatively change.

Maybe the worst Mexican food on earth. The guacamole at Taco Bell is much better. We've eaten here four times in two years every time thinking we just hit it on a bad day and maybe THIS time it would be better.... Finally decided there is no "better;" it's just as bad every time. From the watery salsa to the guacamole to the overly greasy and salty dishes, I have never had anything (except for their very good frozen margaritas) that is above one star.

The food was not authentic Mexican at all. My husband got the Mexican pizza and said the meat was somewhat hit, but nothing else was, the cheese wasn't melted either. My chimichanga was the worst one I've had from anywhere. Something seemed really off with the ground beef. The shredded cheese on top wasn't melted either. I noticed that everyone's meals came out super quick, like under 10 minutes. Seems like their kitchen has a lot of pre made food in it, not fresh...