Culver's

I forgot what the burger with bacon was called and my older sister asked what they had with bacon and the person at the drive thru mic responds with “we can add bacon to anything. I could even add bacon to the concrete Mixers” which was absolutely funny. But they fulfill my wish of adding bacon to a chicken sandwich. They also were able to do a strawberry Mango cooler mix and they wrote hearts with pur Cups which is so Sweet. I love every single one who worked todays shift when my family visited at 9pm today they really need a raise <3

I love culvers. Their butterburgers are out of this world, the cheese curds are delish, all food served nice & hot. Also had a butterfinger concrete mixer which was amazing- custard was so creamy and plenty of butterfinger pieces. The only minor complaint I had was that some of the tables were dirty... But I'm not going to rate them negatively for that because every restaurant is understaffed right now and culvers was pretty busy. Overall great experience!

When a customer asks "Is it okay if I pay in ones?" And the snooty teenage response is "Sure. I guess I can count 16 times." They need to be made explicitly aware that they just made a loyal customer feel like a burden. This kind of "I'm only working because my parents force me to" attitude is terrible customer service and a disaster for customer retention. When the customer still says "Thank you!" After snooty teenager #2 hands them their food, and #2's response is a very callous "Mhmmm..." while walking away... That's a big strike out. Might be worth considering slight pay raises, coupled with more strict customer service coaching so ungrateful employees become assets and not liabilities. P.S. It should be a rule that any order with fries should include at least one ketchup packet. Not trying to rant, just a loyal customer offerring insights that may make this business more sustainable.