Papa Johns Pizza

I have had nothing but bad experiences for delivery from the location on 10th street so I changed to pickup an order at this location. Order was ready on time. Order was hot and tasty. The only challenge was that I was paying with cash and I sat there for almost 5 minutes while 3 different people came up that could not open the register to take my payment. They finally found the manager who was able to push something on screen so the first lady I talked to could take my money. If it wasn't for this absurd inconvenience I would have given them 5 stars.

We had an issue with our order. I called and spoke with a manager who was extremely rude and even hung up on me. I called back and got another manager, Shandra (I believe) and she took the time to help figure the situation out. It was their systems fault as I was trying to explain. Thank you for your help Shandra, we really appreciated it. Just wish the first manager would have been as helpful as Shandra and not have been entirely rude and hang up on me when I was in the right!

Had an issue with my order yesterday the driver was lost and had the wrong pizza. Called talked to the manger she told me she already had the replacement out to me got ot iwanna say 10-15 minutes after trawling to her. She told me she was sooo sorry and have it to me for free i didn't even have to ask. At the end of the call i ask otw did it happen she explained the label was put on box and the box didn't get checked befor the driver left.