Dunkin'

This business seems like to me one that tries to cut corners and extract from their employees. Ordered on the app, arrived 5min later than scheduled to give them some grace period. Once I got there they didn’t have two of the three things I ordered. They did not have a coffee sleeve for the coffee and it was very hot to touch. This is a coffee shop with no sleeves. I later spilled a little bit of coffee on my seat because O was holding it awkwardly. The croissant took forever to make but I was on my way to work, when I need to pick up the things I ordered in 30 seconds and be on my way. Thank goodness I planned plenty of time ahead for extra time wasted here. This makes me feel very uncomfortable to ever order here again on my way to work, which is one of the slogans of the store. Turns out, employees felt very short staffed. They are always out of things - waffle cones, sleeves, etc. This store doesn’t make me want to go there.

Depends on the time of day, and shift working. Sometimes you will get awesome people who are polite, and apologetic if anything goes wrong. Then sometimes you get rude people who just want to rush you through, and have an attitude if there is any issue. I have had both experiences here. I would say 7 times out of 10 my order is correct. One thing I can say. The donuts are always good!

My food was cold and my coffee was ALL WRONG! I don't understand how my food was cold when they asked me to pull around and wait🤷🏽‍♀️. I didn't realize my coffee was wrong and my breakfast sandwich was cold until I got to work. I could not leave work so I didn't go back to the restaurant until 3:00pm. At this point I hadn't ate breakfast or lunch. I took everything back to Dunkin and told them how my order was all wrong. They gave me my money back but I wanted them to MAKE IT RIGHT by also giving me a gift card to come back another time for the huge inconvenience. They said no and didn't even apologize. I won't be going back!

I love the cool, fresh, airy coffee smell you get when you walk in, lol Its not to overbearing due to the ice cream portion of the store. Either way, my family enjoys it here, their strawberry shortcake in a waffle bowl wasn't the best, it tasted like diet cone, if their is a thing and I miss being able to spread my own cream cheese on my bagel, but no other gripes from me. :)