Shogun Palace

horrible trying to reserve a table here. I called and placed a reservation for 7:30 and was called and asked if we can change our reservation at 6, and I explained that we had already adjusted our schedule to come into the establishment at the desired time which was 7:30. but nonetheless we agreed on changing our scheduled visit to 7pm I called our other guests to re arrange there schedule to arrive on time, and was once again called and asked to change my reservation to 6:30. I don't know if this establishment just thinks I have all the time in the world, but receiving multiple calls to reschedule is absolutely ridiculous, thank you for ruining the optimism & excitement we had wanting to visit this restaurant. do yourself a favor don't place a reservation here unless you want to be called multiple times to change your reservation. very unprofessional establishment I was also told multiple times to not be late as if I didn't get the message the first 2 times i was called to change my reservation time.

Food was good, however we went there for my husbands birthday, and the chef asked if he wanted a saki bomb for his birthday… my husband said yes and asked if he was having one too, and he said yes. Fast forward to the bill and we were charged for it and the chefs Saki bomb? I don’t mind, but they could have told us we were paying for it. We asked about it and they just smiled and said “oh yeah, you paid for that”. They also saw my father in law come in with a gift and offered to put it behind the bar, as we were leaving we asked for the bag and it was sitting right on the bar for anyone to grab. Just these 2 situations will make my family not come here again. Tokyo garden is better