Starbcks

I brought my mom today for her birthday, she had a reward on her phone and wanted to use it. We came through the drive thru and had the worst experience I have ever had at a Starbucks. From the lady taking our order to the gentleman who gave us our drinks both of their attitudes were unacceptable if you have a problem with your job go somewhere else. It was not busy but you could get faster service at the DMV. No welcome to Starbucks, no thank you they just said her Starbucks card didn’t work but then when they were told what coupon it magically worked and they closed the door in her face. I feel bad for her because this was her special day and the employees here were pathetic in delivering customer service. I sure do hope they never have to experience that on their birthday. That is why we have Scooters in the Midwest and never have these problems, Starbucks was here favorite but won’t be after today.

Shelby threatened to spit in my food after I complained about a short staw. I said she did a poor job of inventory and needed to do better. This is where she started yelling "your talking still" I tried to explain again, she kept talking over me. Refused to let me even get more than one sentence in and then yelled loud enough where other employees started telling her to calm down. This is when she said I was never allowed back and that she would spit in my food. All over me asking for a large starw. I have contacted the regional Manger. Shelby has some anger issues.

Super disappointed with this location. Will not return, especially considering other coffee shops and breakfast places are nearby. I ordered a drink and a sandwich early in the morning when I got off of work. I was exhausted and very hungry as I hadn't eaten a thing all shift. The drink wasn't good or made to the correct specs but the sandwich was outright embarrassing. When I took it out, one side wasn't cooked at all. I had already left so I thought "whatever I'm hungry, I'll just eat it". What a mistake. I took a small nibble, not good, but definitely not the worst thing I've ever eaten. Then I actually took a bite and the inside was COMPLETELY ICE COLD. As in colder-than-my-iced-beverage cold. I know this because when I took a sip of my drink to wash the disgusting sandwich right out of my mouth, it wasn't as cold as the egg inside of the sandwich!! Like I mentioned, I just pulled a graveyard shift, I was hungry, I already left, I'm upset at this point, haven't eaten all night; serious hanger is happening. I can't go back and throw an uncooked breakfast sandwich at somebody's face like a disappeared toddler so I decide to eat what I can from this monstrosity and just go on with my day. I psyched myself out telling my brain, "it's the gazpacho of sandwiches, the bacon is cold cuts." I figured being as hungry as I was I could just stomach it and make it through. I finally got to a bite with bacon and it was stringy, almost gristly in texture, and unable to be chewed. You win this round, Shitbucks. 😡