Sonic Drive-in

I am very displeased with the customer service at this location. Every time I come the workers always have an attitude no matter what I order. Today an employee named Akashia was extremely rude to me and my family. When asked if she added vanilla to the Dr Pepper she said “no because you didn’t ask for it” after we had politely asked her twice. Then upon arrival with the food she threw the bag of food at my disabled father in law who was driving, forgot our mango slushee, and threw the wrong cup she brought out on the floor and left it there. Then she went back inside to get the slushee basically threw it at him again then took off with our receipt and crumpled it up. We asked for the receipt and she stormed back to the car and threw it in as well. When we got home and checked the food it was AWFUL. My onion rings were soggy and all about an inch thick. The food was inedible, and the slushee was the wrong flavor. We paid for a mango slushee and got peach after all that. I’ve tried called the store over 10 times since I left, and no one is answering. I would not come here if I was you. TERRIBLE customer service.

Went there today about 10 minutes ago, long long wait about 37 minutes (just to get to the window) with only 2 cars ahead of us. My girlfriend ordered a plain hotdog, and I ordered a large mozzarella stick. Got to the window and they had a footlong in our order, no big deal, I let her know it was a regular hotdog plain. When we got home we had a hotdog with ketchup, mustard, and relish. A medium mozzarella stick (paid for a large) and 2 of the mozzarella sticks were just breading no cheese inside at all. How do you mess up fast food so bad?

All of the ordering stations are out of order. Only like 5 of them work so good luck at picking the right one. The card readers are also out order so they have to take your card inside. The car hops are also not very friendly and the food kinda sucks, especially for their prices. They only get 1 star for the shakes and happy hour drinks. Update:super slow service But it looks like they fixed some of the stations

If you don't mind waiting 45 minutes every single time then youre good. I've tried the drive through, the little kiosk thing AND the app and I've never waited less than 45 min for my stuff and its usually just a blast of some kind. 😞 Workers are usually pretty irritated and make you feel like you're bothering them by being there.

"You do realize that is 32oz of ice cream... each... " "Wow, you must have a really long movie you're going to watch or something!" Things said to me while ordering two large sonic blasts in the drive thru. Yes, dear, I know it's 32oz, it states it on the menu. Not very good customer service to shame or judge customers, even if "you didn't mean it that way."