Chuck E. Cheese

What a disorganized mess...over priced over booked, dirty many games were out of service,soda watered down and flat, I paid for a birthday package which apparently feeds anyone who wants to wander in and eat from your table food was terrible even children couldn't stomach the cake there's no time scheduled for your food to be dropped on your table they don't inform you it's coming nor is it fresh or even warm...we will never book a birthday there nor recomend it as an option to anyone ever...on top of everything wrong with our experience someone sold our credit card info to scammers after we left woke up to numerous unknown charges...DO NOT WASTE YOUR TIME OR MONEY HERE!!!!!

My experience was great overall. For it being a kids place, my kids had a lot of fun. It was a bit crowded so I would recommend to go during the week, especially if you’re going to celebrate a birthday. The only negative part of my experience is some of the customers who were being very picky which caused the employees to take longer in moving the line. The majority of the employees are minors and are very mature for their age. Most of the customers were angry with the employees for some reason. My customer service was great. My cashier Matthew was very helpful in explaining how things worked. He was very kind and went out of his way to make sure my sons cake was delivered with candles and every other necessity. Even after a customer yelled at him for putting a number on top of the plate ( don’t think that’s a reason to get mad). There are employees who are constantly cleaning which I think is great. Chuck E comes out every hour or so, which my kids loved. At one point both Chuck and the other character came out to dance which was great. Overall my experience was great and I will definitely be coming back soon.

I personally like Chuck E. Cheese in Bakersfield a lot! The staff there were incredibly nice, and when I went to get my prizes, one of the workers there even promised to give me 100 extra tickets if I correctly guessed my total ticket amount. Aside from that, another good thing was that when I went, I only saw one machine that was "out of service." The rest of the machines there I saw were perfectly operational (except a few of the games involving the insertion of tokens). Also I am a huge fan of the Chuck E. Cheese chain of arcades. I look forward to my next visit so I can win more jackpots.