The Factory Bar And Kitchen
Birmingham Airport Departure, B26 3QJ - Birmingham
Bar
British
Verifiziertes Gericht
Fehlendes Gericht Hinzufugen
🥡
Zum Mitnehmen
🍽️
Vor Ort
🚚
Lieferung
🍺
Alkohol
🍹
Cocktails
🍷
Wein
📅
Reservierungen
♿
Barrierefrei
♿
Barrierefreies WC
😊
Ungezwungen
👥
Für Gruppen
👍 Empfohlen von 18 Personen
+12
Darunter
📊 Stoßzeiten
Wenig los
Mäßig
Sehr voll
Kontaktinformationen
📞
Telefon:
+44 121 767 8235
🌐 Website:
http://www.birminghamairport.co.uk/at-the-airport/eating-and-drinking/factory-bar-and-kitchen
📍
Adresse:
Birmingham Airport Departure, Birmingham
📷 Fotos (11+)
+3
weitere Fotos
weitere Fotos
Photo 1 / 11
100%
Google Bewertungen (10)
Laura M what an excellent member of the team, brilliant customer service and very helpful. When I first arrived it was a nightmare, I couldn’t get a table and when I did, I went to the bar to order because the App didn’t work (poor WiFi) as soon as I got up someone took my table. Laura got me another table and then took my order, if it was for her I would have walked out. Thank you Laura M real customer service
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Google
Wonderful place for breakfast. All the staff we encountered were friendly, approachable and really helpful, the setting is clean and relaxed and the food was fantastic. Will definitely come here again when flying from BHX.
Google
Very nice and quiet for an airport, atmosphere is perfect for an early morning flight.
Looked after brilliantly by waitress!
Food was lovely, granola bowl was perfect!
The only comment I have is that the big breakfast would be great if it came with two slices of toast!
Thank you for taking the stress out of travelling with two young children. X
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Google
Great place to relax before departure.
Didn't have food on this occasion so cannot comment on value/portion.
Alcohol pricing is about average for Airports.
Service, need more staff at tills, tables cleared sooner as some have disused cutlery for a long period of time but not down to staff standing around as if staff were paid per step, would be able to retire by weeks end 😊
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Google
Laura behind the bar was the stand out absolutely amazing barmaid. I was in a long queue and the way she dealt with and spoke to customers was amazing. At the time it was busy and looked under staffed but she was so good I’m normally not a patient person but the way she handled things I’m was watching and listening to her and actually didn't mind waiting. I wish there were more people like her in the world.
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Google
There’s a good range of restaurants in the locality. We decided to go with Factory this time.
A little bit more class than the weatherspoons. A good menu with some great food.
The drinks were brought out in good time. We didn’t have to wait too long for the food either. Which is reassuring. A nice atmosphere with plugs and USB ports at most tables. Deffo would recommend for a bit more of a quality meal as opposed to weatherspoons or burger king. 💫
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Google
Toast was like warm bread. Every thing else fine.
Laura our waitress was excellent.
Very present and friendly.
The rest of the team were great also.
Lovely experience.
Thanks
Google
Great service Laura fab waitress I got confused with ordering online and she helped me so much no substitute for a human being being there to help you. Also Monika sorted out refund straightaway made it so much less stressful getting food and onto my flight thank you .Alison
Google
Exceptional service and patience Laura M went above and beyond to ensure our dining experience was perfect. Her attentiveness, warmth, and professionalism truly stood out. We'll definitely be back, thanks to Laura's outstanding service!
Google
You don't normally expect exceptional service in an airport bar/restaurant. But that is exactly what I got. Laura was absolutely amazing, buzzing around attending to everyone. She has an awesome, warm and friendly demeanor. Also my eggs Benedict were great, eggs cooked to perfection. Thanks for helping me relax a bit before my journey.
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Google
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