The Pita Pit

Pita Pit! I can't describe how much I love this place! I eat there every week and I order from them all the time. They are speedy with their deliveries (sometimes much faster than JJ's), and the store is always looking great! The employees are always friendly and prompt about getting you through the line (if there is one). I give the downtown Pita Pit two thumbs up for great food, great customer service and always having a great attitude. p.s. the gyro is amazing here! Its a must try if you haven't!

I ordered a chicken souvlaki SALAD. It's clearly marked on the form. I wait ONE HOUR for the delivery.... and it's a pita, not a salad. When did reading a piece of paper become so difficult? Jimmy John's, Costa Vida, and Pita Pit are on the same level of reading ability....meaning it's not great. I love Pita Pit, but would be nice to have a few staff that know how to read a sheet of paper with simple check boxes on it. This seams to be a common problem with any delivery sandwich shop.

I really like Pita Pit but the two locations in Boise are possibly the worst managed Pita Pits I've ever experienced. This one in particular was under staffed, food fresh off the grill was still cold, my order was wrong, and I watched others after me get their orders before me. I wrote a review on their mobile app and still haven't heard from them about my poor experience. Also, it's worth mentioning that if you don't use the app to order, they charge extra for avocados in Veggie Pitas (only Boise locations do this)

Very unimpressed with the Main Street Location. Apparently they no longer deliver after 4 pm. and 2 days in a row the workers I spoke to over the phone were very rude. Maybe should have more than one worker during a shift-especially around dinner time. This is obviously a problem in management and scheduling. Tried putting in an order for pick up since I work close and I only get a 30 minute lunch but seemed like it was a serious issue for the girl that was working and did I mention she was rude, I don't appreciate being called "dear" and then told that because she is busy that I need to just come in and order and wait 15 minutes. Not to mention the attitudinal "sighing". I will be going to the Broadway location from now on- they can deliver and still do it quickly even with the construction which is funny because I was also told by this young lady to not bother calling Broadway because they cant deliver downtown due to the construction. This store is a Hot Mess.