Dairy Queen

The drive through is shown to close precisely at 9:00 PM. I arrived at my place in line at precisely 8:37 PM and waited my turn. At no point did an employee come out and say anything to me or any of the people who arrived shortly after me. When I finally arrived at the order thingy, it was precisely 9:03PM (so I had already waited for 26 minutes) and was told I could return anytime the following day after 10:30 am ..... nicely done guys. Couldn't have been less considerate if you had been given training on how- cuz with all the training in customer service provided, you didn't retain one sliver of skill.

Just ordered a double fudge cookie dough with Reese's blizzard. I ordered one 2 days ago and it had no Reese's. I figured I'd give them the benefit of the doubt and today it was made with out the Reeses again and vanilla ice cream it normally comes with chocolate.... The employee that made it was extremely low energy and didn't look like she even wanted to help me. I don't understand how she could mess up my ice cream while I was standing a few feet away the entire time. This location needs better employees. If they were paid a better wage they can be held at a higher standard. Don't waste your time or money on this establishment they clearly are just that, a waste.

We waited 45 mins for 3 ice cream items. Mind you there was only ONE car in front of us. By the time we got home 2 of them were completely melted as they made those first and we had to wait over 15 mins for the last ice cream (with no cars ahead of us). Looking at the previous reviews their long wait times have been an issue for months now. We won't be returning, melted ice cream with miniscule toppings is not worth a 45 min wait. Majority of all the ice cream options are vanilla ice cream with very little topping that correlated with the flavors they offer.

I worked here years ago, so I'm biased- but things have really gone South. Today I got a chicken strip basket, the one item on the menu that had to be cooked fresh.. Got a 4 piece of chicken so thin there was more breading than chicken. The gravy looked like something that was left on the stove for three days - it's simple to make and takes less than 3 minutes by the store standards. But what I got was a container that almost fell apart from being in a "holding drawer" which is a heated drawer that made the lid, and containing cup(plastic lid and Styrofoam cup) solid, and brittle to the point of shattering. You could still see the layers of gravy from how it was pumped out of the the warmer it's kept in. I know the standards this place should be following so basically day old gravy not even close to reheated, or up to food safe (not up to temp, the container was half melted, and the gravy was still cold-i know full well the store rule is to pump all the leftover gravy from the previous night into cups for the next day) standards. So basically I got to eat some fries that weren't half bad, and threw away the rest of my lunch that I just paid $8 bucks for and tossed. I wouldn't be so harsh, but the other three locations I go to follow DQ standards- the location on Franklin still thinks they can cut all the corners, and charge the same price for "fresh" food. The employees were actually very nice, and I can't fault them in any way. Whoever is working the grill needs slapped. If you haven't been to this location parking is a mess, and the drive thru is near impossible to get into if there are cars in the parking lot. If you're willing to risk your health to this place; be willing to risk a minor fender bender getting into the parking lot.